Run a better pharmacy operation, achieve better business results.

You need to focus on patient care and do not have time to search for the services you need to run your business. Downward pressure on reimbursements and shrinking margins require you to lower operational costs in order to improve your pharmacy’s profitability. More importantly, the pharmacy market is constantly changing with evolving patient care models, complex reimbursement plans, new credit card security and compliance requirements, and increasing vulnerability to patient data breaches.


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McKesson Pharmacy Systems’ Business Services comprise a broad portfolio of services uniquely positioned for the pharmacy business. Our solutions provide pharmacy owners and managers with tools and resources to focus on patient care and achieve better business results.

MPS pharmacy management system partner services*

Pricing Service (Rx-Net, Inc.)—Through an alliance with Rx-Net, Inc.™ our automatic price consulting service creates price schedules for the top 2,100 brand and generic items in your system using market data that is specific to your area.

Interactive Voice Response (IVR)—IVR solutions provide pharmacies with a suite of services designed to improve patient adherence ratings through automation of routine patient communications. With IVR, you can automate refill and pick-up reminders to patients in either text, call or email format; enable patients to request refills without having to talk to pharmacy staff; and inform patients about vaccination clinics or other special promotions.

Medicare Selection Tool—The Medicare Selection Tool is a Medicare plan comparison tool that assists pharmacies in recommending Med D plans for patients. It also identifies out-of-pocket patient costs, pharmacy reimbursements and DIR Fees.

Specialty Patient Management—Specialty Patient Management offers clinical support tools to manage specialty drug therapies including: pre-configured clinical assessments, care plans and outcomes tracking, Prior Authorization and co-pay support, drug and disease specific counseling, adverse event reporting, manufacturer reporting and patient communications.

Specialty Rx Fill Enablement Service—Specialty Rx fill enablement tools allow you to fill specialty medications by completing all of the background tasks necessary to complete specialty fills (Prior Authorizations, patient financial counseling, etc.), while you retain the actual fill task and the revenue associated with that fill.

Prior Authorization Management—Prior Authorization Management is a simple, one-button tool that allows you to quickly and easily submit Prior Authorizations and free up valuable staffing resources from having to manage this time-consuming task.

Remote Verification & Video Consulting—This service will allow you to use your low-volume or centralized pharmacists to complete verification or patient consultation remotely so that it is not necessary to staff a pharmacist at every site.

Med Guides & Dosing Schedules—Simplified, easy-to-read med guides and dosing schedules can be translated into the native language of your patient and written for low literacy populations. Med guides are triggered to print when you dispense the medication to the patient.

Prescription Translation Services—Our language translation offerings ensure that your patients understand their medication regimen. These solutions allow you to print vial labels, med guides and dosing schedules in a patient’s native language and provide on-demand voice translation services.

Medication Therapy Management (MTM)—Our Medication Therapy Management (MTM) tools allow pharmacies to identify opportunities for patient interactions, including medication reviews and targeted interventions, and help pharmacies get reimbursed for MTM services rendered.

*Availability of partner services depends on your pharmacy management system. Please contact your McKesson Account Representative to learn which services are available for your system.