Health Mart is one of only 40 companies to receive this distinction in the U.S. SAN FRANCISCO - February 22, 2011 - Health Mart®, a leading network of more than 2,700 independently owned pharmacies across all 50 states, today announced that the franchise was recognized as a J.D. Power 2011 Customer Service Champion - one of only 40 companies to have earned this distinction this year. To identify the J.D. Power 2011 Customer Service Champions, J.D. Power evaluated more than 800 brands. Companies were identified based on customer feedback, opinions and perceptions gathered primarily from J.D. Power's syndicated research as well as additional, supplemental research. This group of 40 represents the highest-performing companies that deliver service excellence to U.S. customers - both within their respective industries and across all industries measured. According to J.D. Power, to qualify for inclusion, companies must not only excel within their own industries, but also must stand out among leading brands in 20 major industries evaluated by J.D. Power. Among the five key customer "touchpoints" measured, including people, presentation, process, product and price, Health Mart was noted for standing out in the "presentation" and "process" categories. "We are honored to be recognized by J.D. Power and Associates for excellence in customer service," said Tim Canning, president of Health Mart. "Health Mart pharmacists pride themselves on getting to know their patients and communities, and delivering high-quality personalized care, so it is particularly gratifying to be identified as an industry leader focused on service and customer satisfaction. Health Mart provides independent pharmacists with robust solutions and services that enable them to focus on being a valuable member of the patient's healthcare team." "Health Mart provides locally-owned pharmacies with a national identity and as a result, Health Mart pharmacies are recognized for the dedicated customer service we bring our patients day in and day out," said Leslie Sauzek, owner, Moody Health Mart Pharmacy (Sparta, IL). "In our community, our pharmacy often serves as the first point of care, supporting everyone from new parents to grandparents. We work closely with our patients and their healthcare providers to address their healthcare needs, from providing advice on over-the-counter medicines and treating minor ailments, to helping patients manage more serious conditions. I'm proud to be part of the Health Mart family and that Health Mart is a cornerstone in communities across the nation." "Health Mart fills a gap for my family as an accessible and trusted healthcare resource in our community, especially since my family's physician's office is located several miles from our home," said Natalie Wesbecher, patient, Moody Health Mart Pharmacy. "My Health Mart pharmacist is more than an unknown face behind the counter. She provides my family with personalized recommendations to help us reduce what we spend on medications, understand our drug regimens and comply with our drug therapies. I value greatly what Health Mart brings not only to my family, but to our community. The J.D. Power and Associates recognition for customer service is truly well deserved." To find a locally owned Health Mart pharmacy near you, visit www.healthmart.com, where you will also find comprehensive online health and wellness information. About Health Mart® Health Mart is America's fastest-growing independent pharmacy network with more than 2,700 locally owned community pharmacies in all 50 states. Health Mart pharmacists provide personalized care and take the time to help patients understand their prescription-drug coverage, how to safely manage multiple medications, improve their health through diet and exercise, and how to take advantage of lower-cost medication options and prescription-discount cards. As an important member of the healthcare team, Health Mart pharmacists possess strong clinical knowledge and partner with their patients, and their patients' other healthcare providers, to help them manage and improve their health. The Health Mart franchise is owned by McKesson Corporation. Health Mart is proud to be named a J.D. Power 2011 Customer Service Champion and is only one of 40 companies so named in the U.S. To find a locally owned Health Mart pharmacy near you, visit www.healthmart.com, where you will also find comprehensive online health and wellness information.