James Drug Store Wins Team of the Year Award at Pharmacy Development Services Super-Conference

February 27, 2018

Health Mart® and McKesson sponsorship invests in pharmacy performance and improved profitability

ORLANDO, Feb. 27, 2018 – Patrick Brian, R.Ph., of James Drug Store, a Health Mart pharmacy in Denham Springs, Louisiana, received the Team of the Year Award from Pharmacy Development Services (PDS). Chris Dimos, president of retail solutions, McKesson, presented the award at the PDS Super-Conference, Feb. 22-24, 2018.

The Team of the Year Award recognizes a PDS member pharmacy that has exemplified leadership and teamwork. The recipient serves as a shining example of how a model pharmacy team should work. The James Drug Store team, a Health Mart pharmacy, received the award in recognition of their resilience in the face of adversity.

“Health Mart and McKesson are proud to recognize the outstanding team at James Drug Store for their resilience and outstanding performance in the face of both natural disasters and business setbacks,” said Chris Dimos. “Pat Brian and his team banded together to not only meet these challenges, but exceed expectations for the pharmacy’s ongoing clinical and business performance. They are very deserving of this recognition and I hope that they will continue to serve as a role model for how pharmacies can perform at their best—during good times and challenging times.”

In 2016, a severe flood devastated Denham Springs, destroying nearly 400 businesses and damaging more than 75 percent of the homes, including Brian’s and the store’s owner, Herman Crotwell. Despite the fact that many of the staff had lost everything in the flood, the store was open the next day serving customers.

The team’s resilience was tested again in 2017 when their thriving prescription long-term care (LTC) business, in partnership with another organization and due for expansion, was unexpectedly terminated. As a result, the team went from filling 42,000 prescriptions per month to 17,000. Tapping into the tools provided at the Super-Conference, Brian was encouraged to replace the business with an in-depth focus on compounding and the launch of a weight loss protocol. These steps added 62 percent to the store’s net profit in 2017 and the team replaced 75 percent of the lost income. Brian expects they will soon replace all lost income and create a clinic in the space initially dedicated to the LTC expansion.

As a premier sponsor of the 2018 Super-Conference, McKesson participated in key sessions throughout the program. Dimos moderated a customer panel, which included Josh Borer of Rex Pharmacy, Bob Lomenick of Tyson Drug Company and Jeff Sherr of Apple Discount Drugs, focused on key trends defining the market for independent pharmacists in 2018 and the importance of partnering for success. Panelists discussed how to leverage their wholesaler relationship and specific tools available to help them grow and thrive.

The annual Super-Conference brings nationally recognized and relevant speakers to share their experience and expertise with conference attendees. The goal is to encourage pharmacy entrepreneurs to dispose of preconceived notions about doing business in the industry, rethinking what success looks like, and how to achieve it.

McKesson’s Health Mart supports a network of nearly 5,000 independent pharmacies with solutions that help pharmacists improve clinical performance, manage operational changes and discover additional revenue opportunities to build and maintain a thriving business. Today’s challenging market demands a strong partner for success. Visit join.healthmart.com to learn how Health Mart can help your business continue to succeed.

About Health Mart

Health Mart is America’s fastest-growing independent pharmacy franchise with more than 4,800 locally owned community pharmacies across all 50 states. Health Mart pharmacists provide personalized care and take the time to help patients understand their prescription-drug coverage, how to safely manage multiple medications, and how to take advantage of lower-cost medication options. As an important member of the healthcare team, Health Mart pharmacists possess strong clinical knowledge and partner with their patients, and their patients’ other healthcare providers, to help them manage and improve patients’ health. The Health Mart franchise is owned by Health Mart Systems, Inc., which is an affiliate of McKesson Corporation. Pharmacists interested in learning more about joining Health Mart can explore join.healthmart.com. Consumers can find a locally owned Health Mart pharmacy by visiting healthmart.com.

About McKesson Corporation

McKesson Corporation, currently ranked 5th on the FORTUNE 500, is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information technology. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments and other organizations in healthcare to help provide the right medicines, medical products and healthcare services to the right patients at the right time, safely and cost-effectively. United by our ICARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful—all for the better health of patients. McKesson has been named the “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more information, visit McKesson.com.

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