Place your order: Call 877-625-2566

Plasma Account Representatives are available via the toll free number, Monday through Friday, 8:00am to 6:30pm CST. Emergency orders are available through the toll free number and can be made 24 hours a day, 7 days a week, 365 days a year. McKesson Plasma and Biologics has dedicated Plasma Account Representatives to ensure that product experts are available for you to address your unique needs.

You can place your order by phone, fax, email, or McKesson Connect:

  • Phone via the toll free number, 877-625-2566 to speak to a live account representative, Monday through Friday, 8am to 6:30pm CST
  • Fax by sending it to 888-752-7626
  • Email to mpb@mckesson.com
  • Online via McKesson Connect by visiting connect.mckesson.com. To enable your account for Plasma and Biologics ordering on Connect, call a Plasma Account Representative at 877-625-2566 today.
 

Not a McKesson Distribution customer?
No problem. You can still benefit from the great service and benefits of our Plasma & Biologics distribution even if you utilize another distributor for your medication distribution. Simply call the toll-free number above to speak to a live account representative for assistance. If you are interested in McKesson for safe, reliable medication distribution, click here for more information.

Order Confirmation and Invoice Delivery
After orders are placed, you will receive an e-mail confirmation to ensure order accuracy. The invoice for your order will generate shortly and arrive by e-mail, fax or EDI prior to delivery. You may designate who should receive the order confirmation, and it can be changed at any time.

Customer Service
Should you have questions related to plasma and/or biologics product ordering, billing, or receiving, you can speak to one of our dedicated plasma service representatives available via the toll free number, Monday through Friday, 8:00am to 6:30pm CST. Emergency orders are available through the toll free number and can be made 24 hours a day, 7 days a week.

Shipping
All products sold through Plasma and Biologics are shipped via next day service, with the exception of Albumin. Albumin is shipped via ground delivery, and transit time depends on your location. Split orders can be arranged, and if necessary, Albumin can be shipped next day.

Reports & Analysis
Purchase order history is available through McKesson's web-based platform, McKesson Connect. As a McKesson customer, you can select from a variety of standard views or create customized reports to manage your pharmacy and plasma spending.

Accounts Payable
All customer invoices, statements, and full account details are available via McKesson Connect. McKesson allows many options of bill payment, including online or paper. In addition, McKesson offers flexible pay terms depending on customer needs.

Returns
Download the standard Returns Good Policy, or contact McKesson Plasma and Biologics at 877-625-2566.