Details regarding the next live competition event will be announced at the 2015 InSight Annual Conference. Stay tuned for more information.

The goals of the award are to honor organizations that:
  • Commit in a systematic manner to achieving significant improvements in clinical quality, fostering a system based approach or care process
  • Document progress in improving clinical outcomes, patient safety and/or financial performance through the use of clinical information technology
  • Provide replicable models and sustainable results to share with other hospitals
Chosen by a panel of industry expert judges in an open forum, the winner receives:
  • A $5,000 grant to their foundation or charity of choice
  • Recognition at McKesson user group conferences
  • Publicity in McKesson publications and websites
  • Promotion to local and industry media
  • Assistance with other opportunities for industry recognition, such as additional awards and speaking engagements

2014 Clinical Excellence Award

Southlake Regional Health Centre Wins McKesson Distinguished Achievement Award for Clinical Excellence

Southlake Regional Health CentreMcKesson recently announced that Southlake Regional Health Centre in Newmarket, Ontario, has been selected as the 2014 winner of the McKesson Distinguished Achievement Award for Clinical Excellence™. Southlake is a regionally designated 400-bed hospital providing advanced levels of care to more than one million people in Canada’s York Region. Faced with increasing patient volume, Southlake effectively used McKesson Performance Visibility™— a real-time “electronic whiteboard,” or broadcast clinical communication system, to better manage patient flow throughout its facility, resulting in significant quality and efficiency improvements.

For example, emergency department wait times decreased by 18 percent, and the average number of patients waiting in the ED dropped by 17 percent due to more efficient transfers for admitted patients.

On inpatient units, staff experienced 400 fewer daily interruptions and the equivalent of 16 hours in fewer daily phone calls related to room status and patient assignment decisions, giving staff more time for patient care. Most notably, better awareness of patients at risk for falls cut the rate of falls with injuries in half.

The system uses time-stamped, color-coded icons displayed against the hospital’s floor plan to track patient status from admission to discharge. Clinicians can see at a glance whether their patients have new orders or lab results and when they are expected to go home, which helps reduce discharge delays. The display also features key patient indicators such as fall risk and infection control status.

Surveys of Southlake staff have shown that most believe the solution has improved their efficiency as well as their job performance. “It very quickly communicates what people need to know to make decisions and prioritize their work,” said Helena Hutton, chief operating officer and vice president, relationships for Southlake and the executive sponsor for the project.

"Southlake Regional Health Centre has demonstrated innovation in patient flow management, improving its ability to provide its growing patient population with high-quality care in a cost-efficient manner," said Jim Pesce, president, Enterprise Information Solutions, McKesson Technology Solutions." By focusing on process improvement and optimizing the value of technology, Southlake is well positioned for continued excellence."

Auburn Community Hospital and Fairfield Medical Center receive Honorable Mention

Two finalists achieved Honorable Mention designations this year. Auburn Community Hospital in Auburn, N.Y., was recognized for improving the quality of care for stroke patients through efficient, evidence-based treatment. Fairfield Medical Center in Lancaster, Ohio, was acknowledged for its metrics-driven program to improve patient safety through a more accurate and effective process for medication reconciliation.