The delivery of high-quality care is the number one priority for radiologists — but quality should be supported by sound financial management. Let’s take a look at four steps you can take to help you understand what is driving the bottom line at your radiology practice.
1. Review basic financial reports and key metrics monthly
Three reports – the income statement, cash flow forecast and balance sheet – can give you a clear, concise indication of your radiology group’s financial performance. From these reports, you can learn: How is your organization’s cash flow? How is revenue trending? Are there any outliers in expenses? What is the forecast for cash flow based on procedure volume, modality mix, payer mix and payment trends?
You want to compare current periods with prior years’ performance and against the budget to reveal variances and trends. Reviewing measures such as revenue per FTE, compensation package per FTE, and overhead as a percentage of total expense will also help you understand whether your radiology practice’s performance is in line with your business plan and how your practice compares with other practices nationally.
2. Define relevant benchmarks
With regard to benchmarks, be sure to benchmark data that you consider important to the growth of your radiology practice. Common measures are: work relative value units (wRVU) per day worked, average procedures per year per FTE, average collections per day per FTE, and W2 per wRVU. Obtaining these measures is critical, but even more important is using this information to drive business decisions.
3. Start with accurate documentation and properly negotiated contract
Although claim denials may end up in the business office, they often start in the physician’s office due to a lack of required, proper documentation. As an independent business owner, you need to stay up to date on proper documentation methods and continuous coding changes to lessen the likelihood of payment denials or long AR cycles. Identifying trends in front-end denials should lead to corrective training, education and action. Similarly, radiology practices must maintain and regularly review their payer contracts to ensure payer compliance and market rates are in place.
4. Connect the dots
You need to keep in mind that each decision you make should comply with your radiology group’s financial, strategic and patient care objectives. Therefore, your group should have a decision framework in place that provides an efficient process for making business decisions. For example: Who has authority to decide? What are the financial shareholder compensation implications? Is there a downside/upside? How soon must the decision be made?
McKesson Business Performance Services can provide the physician revenue cycle management services that can help guide you through the complexities of the new healthcare environment. Whether improving operations, growing your practice or evaluating opportunities driven by value-based care, McKesson provides radiology practices with radiology billing services, strategies and the support you need to determine the next step to take.