Nearly half of all physicians describe themselves as burned out, according to a recent survey. The Medscape Physician Lifestyle Report, released earlier this year, found that 46% of all physicians were burned out, up substantially from 40% in 2013.

The specialties reporting the highest levels of burnout were critical care, at 53%, and emergency medicine, at 52%. Radiology was close behind at 49%. Specialties with the lowest burnout rate included dermatology at 37%, and psychiatry/mental health at 38%.

The survey defined burnout as a “loss of enthusiasm for work, feelings of cynicism and a low sense of personal accomplishment.” According to the study, multiple factors have contributed to growing disillusionment in medicine, including longer hours, lower income, excessive paperwork and increased computerization.

Pain points

Pat Free, national vice president for radiology operations for McKesson, said a shifting landscape in radiology toward price competition, commoditization and competition from specialists has taken a toll on morale in the specialty.

Michael Udwin, MD, executive director of physician engagement for McKesson, said physicians in all specialties feel besieged by increasing regulatory demands, growing workloads and declining reimbursements.

“I think a lot of expectations that people had when they went into medicine, in terms of independence and earning power, are proving more difficult to achieve and sustain today,” Dr. Udwin said.

Louis Wright, MD, a consultant with McKesson, said that “continual, erratic, non-predictive changes in payment policy” are proving problematic for physicians.

The American Medical Association (AMA) has warned that physician Medicare reimbursements could be cut by 13% over the next five years due to a “regulatory tsunami,” according to the Medscape survey. In addition, the survey states, an estimated 250,000 physicians and other providers will be penalized 1% of their Medicare payments this year for failing to achieve meaningful use of their electronic health record (EHR).

Free noted that uncertainly is widespread in radiology about the role imaging will play in a value-based care and reimbursement environment.

“People aren’t sure what it really means, or how it will affect them,” he said. “You combine that with reimbursement cuts that have hit radiology in recent years and the paperwork demands, and I’ve heard more than one physician say they would get out of the business if they could.”

Seeking Change

Reversing the factors that are contributing to burnout will require change on a variety of fronts, according to Dr. Wright. He cited the absence of expert and informed medical guidance at the policy level as a major reason behind healthcare’s increasingly untenable paperwork demands.

“The system should recognize at some point that it would be much better served if physicians were in strategic, high-level positions, not necessarily making policy but informing policy,” he said. “Part of that is admittedly the fault of medicine, because physicians need to prepare themselves better to become engaged in high-level decisions.”

Dr. Wright added that adjusting work-life balance is essential to easing burnout. According to the Medscape Physician Lifestyle Report, research shows that being able to control work hours and schedule can play an important role in reducing stress, improving career satisfaction and reducing burnout. One study, the report stated, focused on improving resilience in physicians so they could more effectively balance and prioritize work and personal life. Physicians in the study reported that learning to set limits improved their sense of well-being and productivity.

“More than ever, we’ve got to adjust our expectations and understand that trade-offs have to be made between work and personal life,” he said.

McKesson

About the author

McKesson Business Performance Services offers services and consulting to help hospitals, health systems, and physician practices improve business performance, boost margins and transition successfully to value-based care.

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