Support, Ordering and Billing

Disease Management and Nurse Triage Customer Support
800-782-1334
MHS@mckesson.com

Health Mart Pharmacy Customer Support
855-458-4678, Mon-Fri,  7 am-9 pm (CT)

Horizon Cardiology Division
973-355-9900 or 866-772-0202
Fax 973-355-9901 or 800-261-5432

Pharma Customer Care

Speak directly to a McKesson ServiceFirst representative to check stock availability, place an order, find out about product alternatives, ask a question about your delivery, or process a return. For technical help with online ordering, password reset, user ID issues, for McKesson Connect, call 800-793-9875.

Hospital & Health System Pharmacy
855-625-4677, Mon-Fri,  6 am-9 pm (CT)

Customer support for hospital and health system customers.

Independent, Small or Medium Chain Pharmacy
855-625-7385, Mon-Fri,  7 am-9 pm (CT)

InterQual Customer Support
800-522-6780
MHS@mckesson.com

LoyaltyScript Card Support
If you are in possession of a LoyaltyScript or TrialScript card featuring a McKesson logo on the front, or have a question about any McKesson-run savings program, please contact 1-800-657-7613 or Send us an email

Lytec Support
855-675-8326, Mon-Fri,  8 am-8 pm (ET)

Material Safety Data Sheets McKesson customers will need to login to our ordering site to reference and download MSDS for products we distribute.

McKesson Patient Relationship Solutions Support
Physicians: Please contact your manufacturer sales representative if you need additional TrialScript vouchers, LoyaltyScript cards or any materials for one of our existing programs. For all other inquires please call 800-657-7613

Pharmacists: For help processing TrialScript or LoyaltyScript claims, please follow the instructions on the voucher or card provided. Discounts should be processed the same as any other claim. If you have questions about claim processing or how the program works, please call 800-657-7613.

Manufacturers, Brand Teams and Agencies: For more information about our acquisition and adherence solutions, please call 800-479-9546. Login to view reporting.

McKesson Plasma and Biologics (MPB)
877-625-2566 (877-MCK-BLOOD) 8 am-6:30 pm (CT)
Emergency Orders 24 hours a day/7 days a week
plasma@mckesson.com

McKesson Specialty Health Lynx Technical Support
800-482-6700

Medical Imaging Group
604-279-5422 or 800-661-5885
Fax 604-279-5468 or 800-261-5432
Shipping Address: #100-10200 Shellbridge Way Richmond, BC Canada V6X 2W7

Medical Surgical Supply Distribution Customer Support
For assistance with online ordering, login or password issues, call 800-422-0280
For all other inquiries, call 800-446-3008, Mon-Fri,  8 am-5 pm (ET)

Medisoft Support
855-675-8326, Mon-Fri,  8 am-8 pm (ET)

Practice Partner Support
855-463-8326, Mon-Fri, 5 am-5 pm (PT)
www.mckesson.com/PracticePartnerSupport

TrialScript Card Support
If you are in possession of a LoyaltyScript or TrialScript card featuring a McKesson logo on the front, or have a question about any McKesson-run savings program, please contact 1-800-657-7613 or Contact us via email

McKesson Pharmacy Systems & Automation Toll-Free Customer Support Phone Numbers

Condor
800-944-1100
RxHelp@mckesson.com

EnterpriseRx Level1
866-821-7279
EnterpriseRxSupport@mckesson.com

EnterpriseRx Chain
800-283-2892

EnterpriseRx Outpatient
866-250-4684

EnterpriseRx POS
800-872-0006

Pharmaserv
800-424-0444
MPSPFW@mckesson.com

PharmacyRx
800-944-1100
PharmacyRxSupport@mckesson.com

Zadall
800-888-0412
zadallsupport@mckesson.com

For Zadall chain clients, please contact your company Help Desk