Support, Ordering and Billing


Condor

800-944-1100
RxHelp@McKesson.com

EnterpriseRx Chain

800-283-2892

EnterpriseRx Level1

866-821-7279
EnterpriseRxSupport@McKesson.com

EnterpriseRx Outpatient

866-250-4684

EnterpriseRx POS

800-872-0006

Health Mart Pharmacy Customer Support

855-458-4678, Mon-Fri,  7 am-9 pm (CT)

Horizon Cardiology Division

973-355-9900 or 866-772-0202
Fax 973-355-9901 or 800-261-5432

Hospital & Health System Pharmacy

Customer support for hospital and health system customers.
855-625-4677, Mon-Fri,  6 am-9 pm (CT)

Independent, Small or Medium Chain Pharmacy

855-625-7385, Mon-Fri,  7 am-9 pm (CT)

InterQual Customer Support

800-477-7042                         
CESupport@McKesson.com

LoyaltyScript Card Support

If you are in possession of a LoyaltyScript or TrialScript card featuring a McKesson logo on the front, or have a question about any McKesson-run savings program, please contact 1-800-657-7613 or Send us an email

Lytec Support

855-675-8326, Mon-Fri,  8 am-8 pm (ET)

McKesson Patient Relationship Solutions Support

Physicians: Please contact your manufacturer sales representative if you need additional TrialScript vouchers, LoyaltyScript cards or any materials for one of our existing programs. For all other inquires please call 800-657-7613

Pharmacists: For help processing TrialScript or LoyaltyScript claims, please follow the instructions on the voucher or card provided. Discounts should be processed the same as any other claim. If you have questions about claim processing or how the program works, please call 800-657-7613.

Manufacturers, Brand Teams and Agencies: For more information about our acquisition and adherence solutions, please call 800-479-9546. Login to view reporting.

McKesson Plasma and Biologics (MPB)

877-625-2566 (877-MCK-BLOOD) 8 am-6:30 pm (CT)
Emergency Orders 24 hours a day/7 days a week
Plasma@McKesson.com

McKesson Specialty Health Lynx Technical Support

800-482-6700

Medical Imaging Group

604-279-5422 or 800-661-5885
Fax 604-279-5468 or 800-261-5432
Shipping Address: #100-10200 Shellbridge Way Richmond, BC Canada V6X 2W7

Medical Surgical Supply Distribution Customer Support

For assistance with online ordering, login or password issues, call 800-422-0280
For all other inquiries, call 800-446-3008, Mon-Fri,  8 am-5 pm (ET)

Medisoft Support

855-675-8326, Mon-Fri,  8 am-8 pm (ET)

Pharma Customer Care

Speak directly to a McKesson ServiceFirst representative to check stock availability, place an order, find out about product alternatives, ask a question about your delivery, or process a return. For technical help with online ordering, password reset, user ID issues, for McKesson Connect, call 800-793-9875.

PharmacyRx

800-944-1100
PharmacyRxSupport@McKesson.com

Pharmaserv

800-424-0444
MPSPFW@McKesson.com

Practice Partner Support

855-463-8326, Mon-Fri, 5 am-5 pm (PT)
www.McKesson.com/PracticePartnerSupport

TrialScript Card Support

If you are in possession of a LoyaltyScript or TrialScript card featuring a McKesson logo on the front, or have a question about any McKesson-run savings program, please contact 1-800-657-7613 or Contact us via email

VITAL Disease Management and VITAL Nurse Advice Line Customer Support

Please contact your Account Manager.

VITAL Platform and CCMS Customer Support

800-477-7042
CESupport@McKesson.com

Zadall

For Zadall chain clients, please contact your company Help Desk
800-888-0412
ZadallSupport@McKesson.com