February 11, 2010
Northeast Georgia Medical Center shifted select pharmacy techs into dedicated, unit-based roles to improve service to nursing.
Results include significant improvements in nursing satisfaction and increases in HF-1 medication reconciliation scores.
With central pharmacy automation solutions in place, Pharmacy Director Stephen A. Carlson set out to eliminate medication-related issues on nursing units. The unit-based pharmacy technicians proved to be an immediate nursing satisfier.
The impact continues more than a year later, with better medication turnaround times, fewer missing medications, reductions in admission and discharge times, and overall improvements in the medication reconciliation process. Learn more during this webinar.
Learning Objectives
Leverage ROBOT-Rx to create a unit-based pharmacy technician program in order to:
- Optimize your medication reconciliation program, such as increased HF-1 scores.
- Improve key nursing satisfiers, such as improved turnaround time and reduced missing medications.
- Impact direct patient care, with reductions in admission and discharge times.
View replay
Speaker:
Stephen A. Carlson, R.Ph., MHA
Director of Pharmacy
Northeast Georgia Medical Center
Date and Time:
Thursday, February 11, 2010
1-2 p.m. ET
Who Should Attend:
Pharmacy Directors and Managers
Dates: Thursday, February 11, 2010
Audience: Pharmacies, Healthcare Providers
Category: Webinars
Business Unit: McKesson Provider Technologies
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URL: Replay of Webinar
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