Customer First |
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We succeed when they succeed. We put our customers first, no matter what job we hold. No matter whether we work alone or as part of a team. A customer is anyone, even a coworker, whom we have a responsibility to help succeed. "We have both a personal and business interest in promoting the success of our customers. Customer-first means knowing our internal and external customers so well that we can exceed their expectations." Deborah McGivern "Customer-first means really listening to the customers, their voices, their concerns, their issues, and being prepared to address those issues as best we can." David Wetzel "It's been the way of McKesson's business since I've been here. We really spend time talking to our customers, talking to our sales force about our customers." Mike Post |
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