Education and Training


Education and Training Focused Training Optimizes Application Adoption

Your organization has made a huge investment in IT to optimize operational efficiency and improve patient safety. How do you maximize its use, particularly in this era of quality initiatives, compliance regulations and economic stimulus incentives? The answer is McKesson Knowledge-Rx™—our focused training solution will help you drive rapid product adoption and ultimately, better patient care.

Addressing Unique User Requirements:

  • Implementation Team: McKesson-certified trainers educate your project team with in-depth, hands-on application knowledge to facilitate your system-build activities. We also offer classes to aid your staff in configuring and tailoring the system to your organization's needs.
  • Super Users: We provide the right prescription for "train the trainer" to maximize user training. Our best practices include incorporating your policies and procedures into the application training. Customized materials such as instructor notes, lesson plans and job aides effectively support your organization's goals of integrated solutions.
  • End Users: Our consistent, repeatable, "just-in-time" training delivers a more competent, confident and productive staff. Customized training plans increase application use and adoption, accelerating time to success.

Efficient and Effective Training:

  • Blended learning approach addresses challenges of speed and scale for effective learning
  • Online, 24x7, interactive training utilizing product simulators decreases training time approximately by 50%
  • Role-based training focuses learning only on what is needed for competency
  • Training records and course proficiency assessments measure user competency

McKesson Knowledge-Rx Comprehensive Training:

  • Training Optimization: Product Readiness Assessments, Training Plans
  • e-Learning: Web-based Training, Webinars, CD-ROMs
  • Classroom Training: McKesson Facilities, Customer Site
  • Performance Support: Job Aids, Go-Live Roaming Education

The project team and super users can view, register and launch courseware from the McKesson Student Portal.




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Customer Quotes

“McKesson solved the challenges of speed, scale and knowledge retention with training solutions that enabled our organization to roll out 26 applications in two hospitals simultaneously and achieve our business objectives of rapid time to value.”

Peggy Pollard, RN
Director, Clinical Informatics
Centra Health, Lynchburg, Va.

“McKesson customized a training curriculum, tailored materials, delivered on-site instruction and even provided roaming educators at ‘go-live’ for our staff. Through effective training, we were able to give our 1,700 clinical staff in five facilities the power to perform.”

Mike Hibbard, RN, MBA, PMP
Vice President Clinical Informatics
Mercy Health Partners, Cincinnati, Ohio



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