InterQual Criteria Products


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Advances in medical technology, an aging population, rising patient expectations and other factors all consistently challenge healthcare organizations to improve quality and become more efficient. To do so, organizations need to manage care processes and resources in a way that fosters the practice of evidence-based medicine and protects patient safety while avoiding medically unnecessary care.

For assistance in determining when and how individual patients progress through the continuum of care, McKesson's InterQual criteria products are the gold standard in evidence-based clinical decision support. The most widely used clinical content in healthcare, InterQual can help create greater transparency and alignment between providers and payors in care management decisions. Also, the clinical basis and intense rigor of the InterQual content development process result in unparalleled content integrity, ensuring the appropriateness of care and increased confidence in clinical decision-making.

Ease of use is a key component of InterQual success. Organizations have a flexible array of options for accessing and sharing InterQual content and related information from within their unique care management workflows, as well as the ability to tailor the criteria  to meet their specific organizational needs.

When questions arise, however, customers have access to a toll-free customer support hotline, e-mail help and a customer Web site. The McKesson support team has achieved Support Center Practices (SCP) Certification and a 97 percent customer satisfaction rating.




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