Disease Management and Nurse Triage Services

Improving chronic care management and coordinating care for public programs such as Medicaid and Medicare is complex. It requires scalability and flexibility, as no two geographic areas, populations or payor goals are the same. It requires collaboration between all members of the care team and the community. And it requires experience.

McKesson is the leader in providing flexible, collaborative, results-oriented solutions for government payors. We bring unparalleled financial stability and depth and breadth of experience.

• Since 2002, we have successfully launched nine state Medicaid programs and a CMS Medicare pilot
• Our programs are NCQA, JCAHO and URAC accredited
• McKesson has been named by Health and Industry Research Corp and the Disease Management Purchasing Consortium one of the industry’s top vendors since 2000
• McKesson was awarded “Best Medicaid Disease Management Program” in 2002 and Best Disease Management Journal Article in 2005 by the Disease Management Association of America
• McKesson was the winner of a 2006 “Best Ideas in Disease Management” award from the Disease Management Purchasing Consortium
• McKesson’s 24x7 nurse triage services cover the most lives in the industry at more than 29 million

Becoming a Part of the Local Landscape
McKesson becomes an important local contributor in the public programs we serve by:

• Hiring local telephonic disease management nurses to work from their homes or regional care centers
• Placing project managers, local medical advisors and registered nurses in the community and the offices they serve
• Working closely with local universities, community and industry associations
• Delivering cost savings in excess of fees paid
• Improving the health and well being of Medicare and Medicaid beneficiaries

CareEnhance 24x7 Nurse Triage This solution empowers members to make the best decisions about their care by providing them with immediate information and advice from a registered nurse.

CareEnhance Asthma Program The Asthma Program promotes adherence to physicians' treatment plans and provides individualized education on asthma basics and self-management strategies for both adults and children.

CareEnhance CAD Program The CAD Program provides information on coronary artery disease, including symptom awareness for effective angina management.

CareEnhance COPD Program The COPD Program helps control the high, avoidable costs of chronic obstructive pulmonary disease by educating individuals about their condition and self-management strategies.

CareEnhance Chronic Pain Program The Chronic Pain Program offers education and counseling to individuals suffering from nonmalignant chronic pain.

CareEnhance Diabetes Program The Diabetes Program improves self-monitoring skills and drives the behavioral changes that help lead to target glucose levels and reduced cardiovascular risk.

CareEnhance Heart Failure Program The Heart Failure Program facilitates better decision-making and closer adherence to physicians' treatment plans.

CareEnhance Hypertension Program The Hypertension Program helps individuals control their blood pressure by promoting self-care practices and connecting with physicians.

CareEnhance Schizophrenia Program The Schizophrenia Program provides education to individuals with schizophrenia, as well as their caregivers.