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McKesson Automation Services and Support offering complements the company's suite of products, providing you with a more comprehensive solution. Our team of committed service professionals follow a customer-focused and hands-on approach to maximize product performance and ensure ongoing customer success. The McKesson Automation service offering includes: Product Implementation Services: Our service and support team partners with you to coordinate and drive project plans to ensure successful installation, testing and training of products. Issue Prevention and Resolution Services: The help desk, product support and field engineering teams provide support to prevent and address issues to ensure that your systems are fully operational 24 hours a day, 7 days a week. Continuing Education Services: Whether you are implementing a product for the first time, need a refresher course to build skills or are upgrading your current solution, our training department provides a variety of training programs, courses, tools and materials to fit the educational needs of new and existing users. Customer Website: Customers can log and track issues which are reported to MAI Help Desk; register for training; and purchase consumable items. Key Benefits
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