• IT Outsourcing


For more than two decades, McKesson has been a leader in IT outsourcing, helping our customers make the most of their IT department while focusing on patient care. IT outsourcing offers you access to our industry-leading capabilities, best practices and resources while reducing risk and improving the operational performance of IT investments.

McKesson offers a full range of flexible services to meet your needs, from operating your entire IT department to managing just a portion of it on-site or remotely. We also offer the option of processing and hardware support from our world-class data center.

IT Outsourcing

  • Frees IT resources for strategic business initiatives
  • Improves transaction response times, network performance, desktop customer satisfaction, and system availability, reliability and security
  • Stabilizes fluctuating service levels
  • Protects and leverages existing IT investments while gaining financial predictability
  • Shifts cost of capital, technology obsolescence and implementation risks to McKesson
  • Eliminates IT employee recruiting and retention concerns

McKesson provides a customized solution to meet your specific needs:

Infrastructure Services

  • Data Center Operations and Management
  • Desktop Management and End-User Support
  • Network Management
  • Help Desk

Application Services

  •   Project Management
  •   System Implementation, Modification and Support
  •   IT Training and Support
  •   IT Consulting Services
  •   Strategic IT Planning
  •   Hardware and Software Acquisition
  •   Disaster Recovery Planning
  •   Third-Party System Management

Outsourcing Delivery Model
McKesson provides a flexible delivery model through specialized remote teams, which enables us to match valuable service delivery options to each customer need based on individual requirements for quantity, quality and cost of service. These teams are made up of subject matter experts in specific technical or application areas, like clinical applications, project management and networking. These experts are available on an as-needed or just in time basis for particular projects and situations. Because these resources are not typically needed full time, they are shared among many customers rather than dedicated to one particular customer. Sharing resources not only reduces your costs but also provides a broader range of skill sets and key experienced IT personnel when needed. We offer specialized remote teams in the following areas:

  • Customer Service Center (Help Desk)
  • Horizon Clinicals Support Team
  • Project Management Team
  • Network Services Team
  • Remote Data Center

We stand behind our solution by providing customers with service metrics and performance guarantees to ensure a long-standing partnership for success.



Print page        
share Share this page

Contact McKesson

Request more information




© 2010 McKesson Corp.