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URAC Re-Accredits McKesson Health Solutions' Call CentersOctober 13, 2006 |
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BROOMFIELD, Colo.--(BUSINESS WIRE)--McKesson Health Solutions, a unit of McKesson Corporation, today announced that the company’s United States and Puerto Rico call centers again received accreditation from URAC, a Washington, DC-based accrediting organization that establishes quality standards for the healthcare industry. McKesson Health Solutions received Health Call Center Accreditation, which covers the company’s nurse call centers in Colorado, Illinois and Puerto Rico. “McKesson’s longstanding commitment to provide high quality healthcare through the company’s patented algorithms and nurse-guided care is confirmed by URAC’s accreditation of our nurse call centers,” said RoJean Stiffler, director of Risk Management and Regulatory Affairs, McKesson Health Solutions. McKesson was the first nurse triage services provider in the United States to receive URAC Health Call Center Accreditation in 1998. The company also participated as a beta site to help URAC establish its core standards for health call center accreditation. “McKesson Health Solutions should be commended for meeting strict quality standards,” said Charles Stellar, URAC Board chair. “It is critically important for health care organizations to make a commitment to quality and accountability. URAC accreditation is a demonstration of that commitment.” As part of URAC’s Health Call Center Accreditation program, the organization inspects a company’s records to ensure that registered nurses, physicians and other licensed individuals perform all clinical triage and health information functions. URAC accreditation provides benchmarks in:
About McKesson Corporation McKesson Corporation, currently ranked 16th on the FORTUNE 500, is a healthcare services and information technology company dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes and improving the quality and safety of patient care. Over the course of its 173-year history, McKesson has grown to provide pharmaceutical and medical-surgical supply management across the spectrum of care; healthcare information technology for hospitals, physicians, homecare and payors; hospital and retail pharmacy automation; and services for manufacturers and payors designed to improve outcomes for patients. For more information, visit us at www.McKesson.com.
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