Business Consulting Services

McKesson medical claims management and integrated care management seasoned professionals bring creative problem-solving and consultative skills to a range of care management challenges.

Because our consultants are constantly in the field, working with clients in a variety of settings, they are intimately familiar with the marketplace, current trends and industry best practices. That knowledge and experience enrich McKesson’s Consulting Services and enable us to develop solutions tailored to your organization.

Working with your care management team, we take a three-phase approach to helping you address your business issues:

  1. We assess your needs.
  2. We provide a prioritized set of recommendations.
  3. We implement a strategic, phased solution.

Our ultimate goal is to hasten the value that our products and services bring to your organization with our highly customizable solutions.

Delivering Wide-Ranging Benefits

  • Provides maximum value from care management products and services
  • Combines technical, clinical and business services to continually monitor clients’ changing environments and adapt strategies and operations accordingly
  • Keeps clients on the cutting edge of industry best practices for medical management and technology

Consulting Services Offerings

  • Application Optimization
    Application Optimization Services ensures organizations are fully leveraging their care management tools by thoroughly examining process, people, training and overall strategy and comparing these to industry best practices. High-impact improvement opportunities are then identified and prioritized, and a detailed improvement plan is developed.

  • Operations
    Operations Services creates efficiencies within an organization’s existing operations, ranging from process or workflow redesign to helping improve member and physician engagement.

  • Strategy
    Strategy Services helps organizations with longer-term strategic planning, which could include anything from determining the need for a pay-for-performance program to assessing the benefit of a new product offering.

The Consulting Team

Our team includes expert management consultants as well as seasoned clinical and technical consultants. Before joining McKesson, our senior staff members have had long careers with Big 4 consulting firms and have served in management or high-level operations positions in a wide range of health plans and care delivery settings.


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