Implementing New Products Successfully

McKesson medical claims management and integrated care management implementation services get new technology up and running successfully, which can be challenging for even the most cutting-edge healthcare organizations. Missed deadlines, insufficient or inappropriate resources, and ineffective transfer of knowledge are just a few of the problems that can plague a new project.

McKesson’s Implementation Services team has successfully guided hundreds of clients through the implementation process, empowering them with the knowledge necessary to derive maximum value from their new technology.

Success depends on clearly identifying the scope of the project, bringing together needed resources and agreeing upon a realistic timeline. Using an integrated project management approach, our team will provide the optimal mix of training, consulting and technical services to ensure fast, efficient results.

Delivering Wide-Ranging Benefits

• Maximizes the value of the software
• Ensures a smooth installation
• Manages the transition from the existing to the new environment
• Helps develop a validation plan to ensure the software is tested appropriately
• Promotes user satisfaction and use of the software through superb training

Product Implementation Services Offerings

• Product Implementation Services
  Product Implementation Services ensures the success of the overall engagement and include project scoping and resources management, risk mitigation, project initiation, system design, system validation, user training and production.

Training Services

• Product Implementation Services
  Training Services provides expert training on system features and functionality, hands-on training, and extensive documentation.

Consulting Services

• Product Implementation Services
  Consulting Services offers creative solutions to a wide variety of business challenges, ranging from the need for a reporting tool to systems that do not communicate.

Technical Services

• Product Implementation Services
  Technical Services provides a broad range of technical support, including software installation, database management and systems administration.

Technical Services

• Project Management Services
  Project Management Services manages the overall success of the project, ensuring that scope, timeline and resource assumptions are managed effectively throughout the entire engagement.

The Implementation Services Team
Our team includes experts in technical, consulting and training services. All of our project management specialists are certified through the Project Management Institute and average seven years working with McKesson products and 25 years in the healthcare industry. Some specialists also have clinical backgrounds.