McKesson Specialty Health draws upon more than 15 years of expertise in developing and administering high-touch, customized patient assistance programs (PAPs) for manufacturers who want to provide free or reduced-cost drugs to uninsured or underinsured patients. McKesson Specialty Care Solutions administers patient assistance programs ranging in size from a single drug to more than 100 drugs.

Each PAP is designed to meet a manufacturer's unique requirements and can include traditional services, hospital/institution programs, and/or support for Medicare Part D patients. Patient assistance programs are supported by highly trained specialty customer service representatives from our Specialty Solution Center, as well as reimbursement and clinical professionals who deliver friendly, personalized patient services.

Features

  • Patient- and provider-driven models for enrollment and fulfillment
  • Utilization of all communication channels (e.g., Web, fax, phone, mail) to serve individual preferences
  • Seamless integration with reimbursement services
  • Multiple options for product distribution
  • Wide variety of communication campaigns to support policy changes and updates (i.e., Medicare Part D)
  • Exhaustive search of alternative funding sources

Benefits

  • Unparalleled knowledge to foresee and anticipate evolving industry best practices and trends
  • Experienced solution center professionals support patients and physicians to provide a positive customer experience
  • Team experience in consolidating separate programs into one to support manufacturer cost-saving objectives