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Applying Behavioral Expertise to Improve Patient Outcomes

Behavioral coaching allows your brand to personally connect with patients in order to uncover barriers to behavior change and then tailors conversations to overcome them. Leveraging our behavioral coaching platform, we are able to connect with patients through:

  • Behavioral Call Campaigns – Use behavioral coaching techniques delivered by our U.S.-Based call center to help drive behavior change and improve medication adherence.
  • Pharmacy interventions – Leverage pharmacists within McKesson's Sponsored Clinical Services (SCS) Network to deliver behavioral coaching sessions to patients at the pharmacy.

Using proven health behavior change tools and techniques, we build programs that align personalized messaging with real-time prescription activity. This approach increases the effectiveness of your communications, allows you to enhance patient knowledge of your product, and ensures healthier outcomes overall for your patients.