Health plans are facing a critical need to engage members in truly meaningful ways that will positively impact health behaviors. McKesson and RedBrick Health have partnered to reinvent member engagement with a comprehensive, scalable, best-in-class solution.
Delivered through a multi-modal approach that brings together web, mobile, and live interactions into a fully integrated and highly personalized member experience, the McKesson-RedBrick collaboration offers health plans a more effective way to engage their members.
With this solution, health plans can realign population health and medical management initiatives with a 360 degree, real-time view of every member touch point and interaction that helps:
- improve health outcomes
- increase member engagement
- enhance the member experience
- reduce the cost of care
The data-driven and personalized engagement approach makes it fun and worthwhile for members to engage through the channels that they prefer - web, mobile, or live "concierge" support. Adaptive technology, augmented by on-demand live support from experienced healthcare professionals, helps close gaps in care and improve outcomes across the entire eligible population.
With the help of the comprehensive McKesson-RedBrick member engagement solution, health plans can:
- Consolidate or replace expensive or poorly performing disease management, health & wellness, consumer marketing, and member engagement initiatives with a more complete and cohesive program
- Engage more members in meaningful and sustained interactions by allowing them to participate on their own terms
- Improve your member experience through solutions that are designed from the ground up for today's consumer
- Improve population health, member attraction, retention, and satisfaction with best-in-breed solutions
- Demonstrate and articulate value to your individual customers, helping you attract and retain business
Learn more about McKesson VITAL Care Management.
- VITAL Platform: Our Platform consists of workflow software, evidence-based clinical guidelines and decision support tools to improve care coordination, communication and decision making.
- Engagement Strategies: Get providers and consumers more involved in health care through these valuable tools.
- Nurse Advice: 24/7 access to highly trained nurses by phone, chat or email/secure messaging helps reduce unnecessary ED visits and ensure proper redirection of care.
- Business Insight: Business intelligence tools that allow you to analyze program data. Specialists to help you make sense of it all.
- Wellness Programs: Our wellness offerings will help keep your healthy members well with a focus on prevention.
- Proven Track Record of Solid Program Results: Allow us to help you improve members’ health while achieving savings, as we’ve done for other health plans.
To learn more about McKesson Care Management solutions or any McKesson Health Solutions products and services, email us at MHS@McKesson.com, call 800-782-1334 or contact your Sales Representative.