Integrate Evidence-based Medicine into Your Processes
Solutions that allow payers and providers to share criteria and convey the rationale behind care management decisions are central to building trust. InterQual® technology solutions enable the transparency and bi-directional communication in decision-making that fosters collaborative patient care. With streamlined data-sharing, payers and providers in settings across the care continuum can work together to improve quality and cost effectiveness.
No two organizations are alike when it comes to work processes. That's why McKesson has worked in close collaboration with our customers to create an array of options for accessing and applying InterQual Criteria. These options range from electronic reference to workflow tools to advanced authorization services.
With our point-of-care decision support solutions, you can:
- Automate authorization, coverage determination and network compliance processes with Clear Coverage™, a clinical and financial decision support software-as-a-service solution that helps reduce costs and provider hassles, including providing evidence-based support for medical necessity decisions
- Facilitate care review communications and standardize terminology among staff and between health plans and providers with CareEnhance® Review Manager Enterprise,our interactive, browser-based access to InterQual Criteria that helps improve workflow and enhance data collection
- Improve consistency in applying InterQual criteria across your organization with our InterQual Interrater Reliability Suite, a Web-based testing application
- Author and edit custom content with our InterQual Content Customization Tool, so you can more closely match your medical and business policies and to create a single workflow for all of your utilization management content
- Experience the full range of launch points into InterQual content with our Alliance Partners, more than 20 leading healthcare information technology companies delivering InterQual content inside their applications
InterQual Evidence-Based Clinical Content
McKesson's InterQual® Criteria products - the common language shared by all our decision support solutions - assist healthcare organizations in assessing when and how individuals progress through the continuum of care. Today, more organizations - payers and providers, public and private - rely on InterQual® than on any other evidence-based clinical decision support criteria. Wide adoption of InterQual fosters alignment between payers and providers and focuses all stakeholders on ensuring consistent, clinically appropriate care decisions.
Services for Your Success
When questions arise, our toll-free customer support hotline, email help and customer Web site offer paths to needed information. Our support team earned and maintains the prestigious Support Center Practices (SCP) Certification and a 96 percent customer satisfaction rating.
McKesson also offers a comprehensive portfolio of standard and customized education, training, technical services and professional consulting to help you get the greatest value from your decision.