Application Management Services for health care organizations, provide an affordable solution for industry leading application support to help quickly resolve application issues, manage application maintenance and service requests and improve the satisfaction of your end users. Our dedicated team of IT professionals provides remote support and maintenance for your applications through scalable, fixed-cost support packages that are customized to match the unique needs of your IT environment. You can access expert support resources for McKesson applications such as Paragon®, OneContent and STAR™ as well as 3rd party applications.
Comprehensive application services to meet your health care organization’s unique application maintenance and support needs, with features including:
- 24/7/365 end user support
- Scalable options that conform to your unique requirements
- Well-defined response objectives with customized monthly reporting
- Ticket management with escalation and ownership through resolution
- Direct access to McKesson application and support resources
Application Management Services can help your health care organization:
- Ensure quick resolution of application issues
- Improve end user satisfaction
- Predictably manage IT budgets
- Free onsite IT staff to focus on other priority initiatives
Application Management Services from McKesson are backed by more than 30 years of expertise in the health care sector. From comprehensive application management to improved end user experiences, Application Management Services bring your hospital enhanced application support on which today’s technology-driven IT environments and clinicians can depend.