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CountAssist: Stop Counting Pills Manually and Start Counseling Patients

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CountAssist is a semi-automated pill counting machine for retail pharmacies that want to upgrade from manual counting. This pharmacy automation system streamlines oral solid dispensing, reducing human error, and frees up staff for patient care. CountAssist is capable of automating up to 35% of prescription volume allowing your team to focus on higher-value patient care and grow your business with confidence – all without the high cost and complexity of a large-scale investment in robotics.

 

Why Pharmacies Choose CountAssist for Pill Counting

CountAssist offers a low-risk, scalable entry into automation. Unlike expensive robotic systems or error-prone manual counting, CountAssist is designed for growing pharmacies that need efficiency without disruption.

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Reduce manual workload

Automate up to 35% of countable prescriptions, freeing technicians and pharmacists to focus on clinical services and patient relationships.

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Build confidence in automation

Start small and scale as needed. CountAssist grows with your business and can be configured to fit your space.

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Affordable & compact

No need for massive investments or space-consuming robots. CountAssist fits into your existing workflow.

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Confidence, in every dose

Barcode scanning and locked chutes ensure every prescription is correct, every time.

 

How CountAssist Works

This pill counting system replaces manual counting with a simple, accurate, and secure process. Each cabinet holds 18 canisters, and pharmacies can connect up to 10 cabinets for a total of 180 canisters. The system integrates seamlessly with existing pharmacy software and has a small footprint, making it ideal for any size pharmacy.

Scan the prescription

A technician scans the label at the CountAssist station.

Automated dispensing

The system identifies the correct medication and dispenses the exact count into a vial, using secure canisters.

Confirm and continue

The technician verifies the fill and moves on – no interruptions, no errors.

 

Real Results From CountAssist Users

Pharmacies using CountAssist report:

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Time savings

CountAssist gave this pharmacy a full day back. By automating manual counting, two staff members were freed to focus on what truly matters—their patients.

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Volume growth

Point City Drugs doubled its prescription volume without added stress, thanks to CountAssist’s automation.

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Scalable success

With just three towers, this pharmacy automated 72% of its oral solid prescriptions—demonstrating CountAssist’s powerful ability to grow with pharmacy needs.

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Happier Staff & Patients

Less stress, faster service, and more time for patient care led to improved satisfaction across the board.

CountAssist

We can count more and faster, so our customers spend less time waiting for prescriptions.

A CountAssist machine

Learn More About CountAssist

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Ready to count faster and safer, without adding employees?

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  • automationsales@mckesson.com

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