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Expert Q&A: Critical Insights from McKesson’s Professional & Advisory Services Expert to Help Health Systems Achieve More

Strategic guidance from trusted advisors to help your health system achieve more.

By Heather Easterling

Date

August 11, 2025

Read Time

5 minutes

Person in a white coat working at a desk with a laptop, binder, and coffee cup, overlooking a cityscape through large windows.

Managing a compliant, high-performing health system pharmacy program is more complex than ever – thanks in part to ongoing regulatory shifts, increased legal scrutiny, and operational constraints. Faced with these challenges and the continuously changing nature of the healthcare ecosystem, many health systems find themselves in need of a strategic partner – one who truly understands how to manage the complexity of health system pharmacy.

Heather Easterling

I will say again that this isn't just a pharmacy program. This is really a system-wide program and should be a priority in your health system.

At McKesson, our Professional & Advisory Services experts are at the forefront of health system pharmacy management, providing comprehensive insights to help you achieve more in supporting performance and patient care – like Heather Easterling, VP, Professional & Advisory Solutions and nationally recognized 340B expert. In a recent Q&A, Heather, shared insights, actionable strategies, and more that are helping shape how health systems across the country are navigating today’s most pressing 340B challenges – strategically, compliantly, and with impact. Hear the full conversation below.

Prefer to read the interview? Scroll down to download the full transcript.

As one of the industry’s leading voices, Heather also authored the new 340B Program Handbook: Integrating 340B into the Health System-Pharmacy Supply Chain, 2nd Edition, from ASHP. The updated handbook is a vital resource for health systems navigating 340B, offering:​

  • In-depth analysis of evolving 340B regulatory changes and legal considerations​
  • Step-by-step guidance for improving program performance and ensuring compliance​
  • Practical strategies on integrating 340B into your health system's pharmacy supply chain​
  • Expert recommendations for addressing operational challenges and supporting patient care through the program​

340B Playbook

To learn more about this essential guide to building a compliant, efficient, and sustainable 340B program, click here.

Heather continues to shape industry conversations through her various speaking engagements and event attendance at some of the most influential health system pharmacy events across the country, including the upcoming HealthTrust University 340B Summit, being held from August 18-21 in San Antonio, TX. For more information about events and sponsorships our McKesson experts will be attending, visit our dedicated Industry Conferences and Events page.

With legislative and policy changes continuing to guide health system pharmacy operations and strategies, all of which can have substantial implications for health system revenue and care delivery overall, health systems must stay up to date and take steps to be better prepared for what needs may arise as future implications of these developments become clearer – including partnering with experts like McKesson’s P&AS team – who are actively involved in monitoring and solving for the impact of 340B-related changes.

Contact us today to partner with our Professional & Advisory Services experts to help improve the performance of your health system pharmacy programs and expand critical patient care, and download Heather’s interview transcript below to learn more.

Disclaimer: McKesson serves in a dual role as both a service provider and a strategic advisor. The content provided in this podcast is for informational purposes only and represents the opinions of the company's expert. It does not constitute legal, medical, or financial advice. Always seek the advice of your own legal, medical, or financial professionals before making any decisions based on the information provided in this podcast. The company assumes no responsibility or liability for any actions taken based on the content of this podcast.

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