Supporting Community-based Ophthalmology Providers

Key Points

• McKesson holds an interest in PRISM Vision Group (PRISM), a business and administrative services organization that provides supporting services to ophthalmology and retina practices and surgery centers across the U.S.
• The organization centralizes functions such as prior authorization, revenue cycle management, IT, compliance and practice operations to help reduce administrative burden.
• Unified electronic medical record systems and virtual scribe services help standardize documentation, streamline workflows and support clinician efficiency across PRISM’s network.
• With more than 200 clinicians, over 100 affiliated locations and eight ambulatory surgery centers, PRISM uses scale to support clinical collaboration, research and practice stability.

PRISM Vision Group (PRISM) is a physician-led organization focused on supporting community-based ophthalmology and retina practices. Backed by McKesson, PRISM combines clinical scale with centralized infrastructure to address operational, regulatory and workforce challenges that affect eye care today. The following five points explain how PRISM operates and why its centralized support model is relevant to ophthalmology and retina practices.

1. PRISM Centralizes Prior Authorization to Reduce Administrative Burden

Prior authorization remains a major source of workflow friction for ophthalmology and retina practices. PRISM operates a centralized prior authorization model designed to streamline and optimize this work. Rather than managing approvals at the individual office level, practices can rely on shared services that standardize processes, manage payer requirements and track submissions.

For physicians and administrators, this structure is intended to reduce delays in care, limit staff burnout, and create more predictable revenue cycles.

2. Unified Electronic Medical Record (EMR) Enables Virtual Scribes and Consistent Workflows

PRISM uses unified EMR systems across its network. This standardization enables the use of virtual scribe services and supports consistent documentation practices across locations.

Virtual scribes can assist clinicians with real-time documentation, helping reduce after-hours charting and variability in records. From an operational standpoint, standardized EMR use also simplifies onboarding, training, compliance reporting and data analysis. These systems are tangible assets that illustrate how PRISM scales efficiently while maintaining clinical consistency.

3. Scale Supports Clinical Collaboration and Practice Stability

PRISM includes more than 200 clinicians across over 100 offices and eight ambulatory surgery centers. This scale supports shared clinical expertise, peer collaboration and access to subspecialty resources that may be difficult for independent practices to sustain alone.

For physicians, it creates opportunities for collaboration without requiring them to relinquish local practice identity.

4. Alignment With McKesson Expands Research and Infrastructure Capabilities

With McKesson’s support, PRISM aligns clinical operations with broader research, data and infrastructure capabilities. PRISM maintains active research and teaching programs, which can benefit from our experience in data interoperability, compliance and healthcare operations, as well as access to leading perspectives on the adoption of AI and emerging technologies.

This alignment is relevant to physicians interested in clinical research and innovation, as well as to administrators responsible for navigating regulatory complexity and determining how to adopt new technologies effectively.

5. Practice Support Model Is Designed for Both Growth and Recruitment

PRISM supports practice growth by helping ophthalmology and retina practices spend less time on administrative complexity and more time on patient care. Through centralized services such as credentialing, revenue cycle management, billing, payer contracting, compliance, IT integration and practice administration, PRISM provides the operational infrastructure needed to help practices run more efficiently and scale sustainably.