Contact McKesson Pharmaceutical Distribution

It’s not just a package, it’s a patient

McKesson Pharmaceutical distribution supplies branded, generic and over-the-counter pharmaceuticals to more than 40,000 customers spanning retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers. Details of our customer offerings are listed below if you would like to find out more information.

Contact Sales

Customer Support

By Phone

Hospitals and Health Systems:
(800) 571-2889

Independent Small and Medium Chain Pharmacies:
(866) 329-0113

U.S. Pharmaceutical Customer Support

Customer Service for Pharmacies

Customers can place orders, handle returns, check availability, resolve CII issues, submit contract pricing cases, and interface with McKesson's distributions centers

(855) 625-7385 - 855-MCK-RETL - Independent Small and Medium Chain Pharmacies
(855) 625-6285 - Retail National Account
(855) 625-4677 - Hospitals and Health System

Technical Support

Support for McKesson Connect, CSOS Ordering, EDI, Accounts Payable (MCAP) and Mobile Manager 100 & 25 devices.

(800) 793-9875

Health Mart Customer Support

Support for McKesson's Health Mart pharmacy franchise members. Monday – Friday 7:00 am – 9:00 pm CST

(855) 458-4678 - 855-HLTH-MRT

Health Mart Atlas Support

Support for pharmacies participating in the McKesson sponsored PSAO, Health Mart Atlas. Monday – Friday 8:00 am – 8:00 pm EST

Co-Pay Assistance, LoyaltyScript and Coupon Support

Support for prescription discount cards and coupons powered by McKesson. Patient support varies by program; please refer to your card or program materials for the contact number. For discount info or co-pay assistance for specific drugs, please visit the manufacturer’s website.

(800) 479-9546 - All inquiries, including help for patients with coupons and cards
(800) 657-7613 - Automated Support for Pharmacists
Patient and Pharmacy Co-Pay Portal

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Solutions for Independent Small-Medium Chain Pharmacies

We can help you expand your patient-centered services to increase your revenue. Our range of pharmacy management systems provide the flexibility to meet the demand of your pharmacy operations as you add and diversify your offerings.

Solutions for Health Systems

We help your health system pharmacy focus on what matters: patient care. We help you track, manage and grow your business so that you can achieve meaningful impact—for your patients, your pharmacy and your health systems.

Health Mart helps thousands of progressive pharmacists build a name for themselves in their communities. We create solutions to help you improve clinical performance, manage operational changes and discover additional revenue opportunities.

RxOwnership brings together the trusted expertise of McKesson with the commitment of our ownership advisors to support the success of current and future pharmacy owners.

Solutions for Specialty Practices

At McKesson Specialty Health, we unite independent providers with manufacturers and payers, strengthening the business foundations of specialty care, delivering end-to-end efficiencies and clinical excellence.

Solutions for Pharmaceutical Manufacturers

Products delivered accurately, safely, securely and on time with our distribution and logistics solutions for pharmaceutical manufacturers.

Note: Our apologies, but McKesson Pharmaceutical does not distribute outside of the United States, nor do we participate in the importation/exportation of our products.