Enhanced Refill Processing (ERP) Software

McKesson’s EnterpriseRx ERP simplifies refills for patients with multiple prescriptions—and improves customer satisfaction, patient adherence, pharmacy workflow and profitability in the process.

Why Enhanced Refill Processing matters


ERP allows patients with multiple prescriptions to make a single pharmacy visit each month. It’s one of the most effective tools in a pharmacy’s toolbox. With McKesson Pharmacy Systems’ medication synchronization program, your pharmacy can improve patient medication adherence efforts — and that leads to better performance on key payer quality measures and a potential reduction in direct and indirect remuneration (DIR) fees.

When you integrate ERP software into your workflow, your pharmacy and your patients will reap the benefits. Here’s how.

ERP brings efficiency to your pharmacy

ERP streamlines pharmacy operations, workflow and resource planning. For optimal efficiency, the functionality is built into our hosted pharmacy management software, EnterpriseRx. It allows you to:

  • Consolidate multiple patient profile reviews into a single comprehensive review
  • Reduce inbound refill request calls
  • Streamline the process of calling prescribers to authorize refills or review medication orders
  • Use medication synchronization dates to optimize drug orders, inventory carrying costs and staffing levels

ERP boosts pharmacy profitability and opens new revenue streams

Open new revenue streams for your pharmacy by incorporating ERP into your operations. You’ll be able to:

  • Reduce abandoned prescriptions and improve profitability
  • Build long-lasting patient relationships through refill synchronization
  • Cut dispensing costs and increase cash flow with better workflow measures and inventory management

ERP promotes patient wellbeing

ERP can be a springboard to deeper patient relationships and better patient outcomes. It can help you:

Ready for ERP? Contact us to learn how easy — and smart — it is to incorporate our solution into your pharmacy operations.