Pharmacy Business Services

Better pharmacy operations, better business results

As a pharmacy owner, your primary focus is patient care. Let McKesson take care of the rest with effective tools to help you improve profitability and streamline day-to-day operations. Designed specifically for pharmacies, McKesson Pharmacy Systems (MPS) Business Services will help your pharmacy successfully navigate changing market conditions, complex reimbursement plans, evolving security and compliance requirements, and more.

High-quality McKesson pharmacy business services

• Merchant processing: Get the latest in payment processing technology designed exclusively for pharmacies with our credit and debit card processing service
• Pharmacy printing services

Partner business service customized for your pharmacy

Take advantage of our partnerships with vendors* that provide pricing tools, prior authorization, specialty and medication management to help you navigate the ever-changing healthcare landscape.

• Drug pricing service: Get price schedules for the top 2,100 brand and generic items in your system using area-specific market data.
• Interactive Voice Response (IVR): Improve patient adherence ratings through the automation of routine patient communications. With pharmacy IVR solutions, you can automate refill and pick-up reminders to patients in either text, call or email format. You can also let patients request refills without having to talk to pharmacy staff and tell patients about vaccination clinics or other special promotions.
• Medicare Selection Tool: Get help recommending Medicare Part D plans for patients with the Medicare Selection Tool. The comparison tool also identifies out-of-pocket patient costs, pharmacy reimbursements, and DIR fees.
• Specialty patient management: Manage specialty drug therapies, including pre-configured clinical assessments, care plans and outcomes tracking, prior authorization and co-pay support, drug- and disease-specific counseling, adverse event reporting, manufacturer reporting, and patient communications.
• Specialty Rx fill enablement service: Fill specialty medications by completing all background tasks necessary to complete specialty fills (such as prior authorizations and patient financial counseling), while you retain the actual fill task — and the subsequent revenue.
• Prior authorization management: Quickly and easily submit prior authorizations with this simple, one-button tool that frees up valuable staffing resources.
• Remote verification & video consulting: Use low-volume or centralized pharmacists to complete verification or patient consultation remotely, so you don’t have to staff a pharmacist at every site.
• Pharmacy language translation: Ensure that patients understand their medication regimen with our language translation offerings. Provide on-demand voice translation and translate simplified, easy-to-read med guides, vial labels, and dosing schedules into the native language of your patient. Guides are written for low-literacy populations and triggered to print when you dispense a patient’s medication.
• Medication therapy management (MTM): Identify opportunities for patient interactions, including medication reviews and targeted interventions, and get reimbursed for MTM services rendered.

*Availability of partner services depends on your pharmacy management system. Please contact your McKesson Account Representative to learn which services are available for your system.