Health Mart® Kicks-Off New Town Hall Series: Resolve to Evolve to Help Pharmacies Improve their Clinical, Financial, and Operational Performance for Profitability

September 26, 2016

New Peer-to-Peer CE Series Focuses on Maintaining Profitability and Advancing Care in a Changing Pharmacy World

SAN FRANCISCO, September 26, 2016 – In an effort to help independent pharmacies level the playing field so they can compete and grow their businesses, Health Mart kicks off its fourth Town Hall CE series with events today in Birmingham, Ala., and Oak Park, Ill. Health Mart will host nearly 90 events across the country through early 2017. Health Mart® is the largest independent pharmacy network with more than 4,700 locally owned community pharmacies across all 50 states.

Over the past four years, Health Mart has hosted more than 300 peer-to-peer Town Hall meetings to help members understand the market dynamics impacting independent pharmacy. With the industry’s greater focus on clinical outcomes and payer-driven performance incentives, Health Mart wants to help pharmacists understand and improve the clinical, operational, and financial drivers that impact their business. The new “Resolve To Evolve: Maintaining Profitability and Advancing Care in a Changing Pharmacy World” events will help pharmacies increase efficiency, profitability and improve patient health outcomes that capture payer dollars.

 “Health Mart is committed to delivering the insights and resources that help our pharmacists stay up to date on the market dynamics impacting independent pharmacy.” said Crystal Lennartz, chief pharmacist, Health Mart. “The last few Town Hall series focused on understanding quality measures and implementing med sync to improve patient care and streamline their operations. Now, it’s about committing to action with a focus on improving their clinical, operational, and financial performance for the health of their business and their patients.”

Featuring 18 highly successful Health Mart owners, The Resolve to Evolve workshops will help attendees recognize how a planned and measurable approach is key to evolving their business model to maintain profitability. In the interactive peer-to-peer sessions, attendees will exchange valuable strategies about med sync, change management, and more with peers.  Based on their goals, they will develop action steps to implement back in their pharmacy and learn how to motivate change with their staff. All independent pharmacy owners, pharmacists and techs are invited.

In addition to this latest Town Hall series, Health Mart has invested heavily in helping pharmacies to stay ahead of the curve as the industry continues to go through rapid change with the Health Mart Pathway to Better Pharmacy Performance and Profit. Launched at McKesson ideaShare 2016, the Health Mart Pathway offers a strategic road map to help independent pharmacies shift the way they approach their clinical and financial performance and pharmacy operations. Detailing a pharmacist approved, realistic process for members to make practical changes to their business to enhance their profitability, the Health Mart Pathway also recommends the resources, tools and expert advice pharmacies need to build a successful future.

myHealthMart, which launched in conjunction with the Health Mart Pathway, is an online portal that enables pharmacies to proactively manage their business by providing access to personalized, up-to-date data, programs and insights for their pharmacy. The online tool provides a complete picture of their pharmacy’s clinical and business performance and one-stop access to Health Mart programs and resources. Personalized reports and dashboards enable pharmacies to see how their decisions are impacting their business, and setting custom goals helps track their progress towards business growth and performance targets. myHealthMart provides centralized, one-click access to educational, clinical and marketing resources and allows customers to explore new opportunities for their pharmacies in the program store. In addition, real-time notifications keep customers up to date on the information they need to know to deliver better patient outcomes and strengthen their competitive position.

“We understand that the changes asked by this evolving industry can often be difficult, and we want to help by providing independents with opportunities to share ideas with peers, and with information and resources that will help them implement change in their pharmacies and with their staff. Ultimately, the foundation of Health Mart’s strategy is to help our members perform their best clinically and implement innovative practices that ensure the viability and prosperity of their business for years to come,” said Steve Courtman, president, Health Mart. 

For more information on the Health Mart Town Hall Meetings and other Health Mart events, visit

About Health Mart

Ranked “Highest in Customer Satisfaction with Chain Drug Store Pharmacies” in the J.D. Power 2016 Pharmacy Satisfaction StudySM, Health Mart is America’s fastest-growing independent pharmacy franchise with more than 4,700 locally owned community pharmacies across all 50 states. Health Mart pharmacists provide personalized care and take the time to help patients understand their prescription-drug coverage, how to safely manage multiple medications, and how to take advantage of lower-cost medication options. As an important member of the healthcare team, Health Mart pharmacists possess strong clinical knowledge and partner with their patients, and their patients’ other healthcare providers, to help them manage and improve patients’ health. The Health Mart franchise is owned by Health Mart Systems, Inc., which is an affiliate of McKesson Corporation. Pharmacists interested in learning more about joining Health Mart can explore Consumers can find a locally owned Health Mart pharmacy by visiting, where you will also find comprehensive online health and wellness information.

About McKesson Corporation

McKesson Corporation, currently ranked 5th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. McKesson partners with payers, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit

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