Health Mart Showcases New Tools to Drive Better Patient Outcomes and Business Growth at NCPA

October 18, 2016

Health Mart Pharmacist/Owner Randy McDonough Named NCPA Independent Pharmacist of the Year

NEW ORLEANS— October 17, 2016 — Health Mart is showcasing new solutions designed to help independent pharmacists expand their business, drive profits, and deliver better patient outcomes at the NCPA 2016 Annual Convention and Trade Exposition in New Orleans, LA, October 15 – 19, 2016. (Booth #511)

Health Mart pharmacist and co-owner Randy McDonough, RPh, of Towncrest Pharmacy in Iowa City was named the National Community Pharmacists Association (NCPA) 2016 Willard B. Simmons Independent Pharmacist of the Year during the First General Session yesterday. The Independent Pharmacist of the Year award recognizes an independent pharmacist for exemplary leadership and commitment to independent pharmacy and to their community. The award is named in honor of someone who exemplified these qualities: Willard B. Simmons, a former executive secretary of NCPA and a long-time NCPA Foundation trustee.

Said NCPA President Brad Arthur, pharmacy owner in Buffalo, N.Y, “Randy McDonough is a very deserving recipient of the prestigious Willard B. Simmons Independent Pharmacist of the Year award for 2016. He is a huge proponent of ensuring that the transformation in the delivery of health care makes room for pharmacies in those efforts to help patients maximize their health outcomes and ultimately reduce costs. He is a visionary who practices what he preaches.”

Health Mart Pathway to Better Pharmacy Performance and Profit

“We are proud to congratulate Randy McDonough for being named the NCPA Independent Pharmacist of the Year. This recognition, as well as being ranked ‘Highest in Customer Satisfaction with Chain Drug Store Pharmacies’ in the J.D. Power 2016 Pharmacy Satisfaction StudySM, continues to validate the important role that Health Mart independent pharmacies play in the health of their patients and the entire community they serve. Helping independent pharmacies excel clinically and run a successful thriving business is at the core of Health Mart’s strategy and it’s great to see our members recognized for their excellence in both of these fundamental roles of pharmacy,” said Steve Courtman, president, Health Mart.

At NCPA, Health Mart will showcase the Health Mart Pathway to Better Pharmacy Performance and Profit and themyHealthMart online portal. The Health Mart Pathway offers a strategic road map to help independent pharmacies shift the way they approach their clinical performance and pharmacy operations. The Health Mart Pathway details a realistic process for members to make practical changes to their business to enhance their profitability. The Pathway also recommends resources, tools and expert advice pharmacies need to build a successful future.

myHealthMartHelps Pharmacies Proactively Manage Their Business

myHealthMart is an online portal that enables pharmacies to proactively manage their business by providing access to personalized, up-to-date data, programs and insights for their pharmacy. The online tool provides a complete picture of their pharmacy’s clinical and business performance and one-stop access to Health Mart programs and resources. Personalized reports and dashboards enable pharmacies to see how their decisions are impacting their business, and setting custom goals helps track their progress towards business growth and performance targets. myHealthMart provides centralized, one-click access to educational, clinical and marketing resources and allows customers to explore new opportunities for their pharmacies in the program store. In addition, real-time notifications keep customers up to date on the information they need to know to deliver better patient outcomes and strengthen their competitive position.

Health Mart also recently kicked off its fourth series of Health Mart Town Hall meetings. Featuring 18 highly successful Health Mart owners, including Randy McDonough, “The Resolve to Evolve” workshops will help attendees recognize how a planned and measurable approach is key to evolving their business model to maintain profitability. In the interactive peer-to-peer sessions, attendees will exchange valuable strategies about med sync, change management, and more with peers. Based on their goals, they will develop action steps to implement in their pharmacy and learn how to motivate change with their staff. All independent pharmacy owners, pharmacists and techs are invited.

“As NCPA Independent Pharmacist of the Year, Randy McDonough is an inspirational example of the commitment that Health Mart pharmacies bring to clinical excellence and implementing innovative business practices that support efforts to deliver better patient outcomes. Combining strong patient relationships and the knowledge patients can trust to get the care they deserve, independent pharmacists are well positioned to help their patients achieve favorableresults from their medications and receive other needed services such as vaccinations,” said Crystal Lennartz, chief pharmacist, Health Mart.

About Health Mart

Ranked “Highest in Customer Satisfaction with Chain Drug Store Pharmacies” in the J.D. Power 2016 Pharmacy Satisfaction StudySM, Health Mart is America’s fastest-growing independent pharmacy franchise with more than 4,700 locally-owned community pharmacies across all 50 states. Health Mart pharmacists provide personalized care and take the time to help patients understand their prescription-drug coverage, how to safely manage multiple medications, and how to take advantage of lower-cost medication options. As an important member of the healthcare team, Health Mart pharmacists possess strong clinical knowledge and partner with their patients, and their patients’ other healthcare providers, to help them manage and improve patients’ health. The Health Mart franchise is owned by Health Mart Systems, Inc., which is an affiliate of McKesson Corporation. Pharmacists interested in learning more about joining Health Mart can explore Consumers can find a locally-owned Health Mart pharmacy by visiting, where you will also find comprehensive online health and wellness information.

About McKesson Corporation

McKesson Corporation, currently ranked 5th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. McKesson partners with payers, hospitals, physician offices, pharmacies, pharmaceutical companies, and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit

All trademarks and servicemarks are of McKesson Corporation and/or one of its subsidiaries.

Health Mart® Ranks Highest in Customer Satisfaction in J.D. Power 2016 U.S. Pharmacy Study

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