RelayRx Continuity of Care: Patient Medication Adherence Solutions for Pharmacies

Help patients receive the medications they need even with a prior authorization reject.

Prior authorization requirements can slow down pharmacist workflow and in some cases lead to prescription abandonment.

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Streamline this process with Continuity of Care. A valuable tool for pharmacists, Continuity of Care dispenses prescribed medication immediately, without additional actions needed to process the prior authorization. By eliminating the delay in therapy caused by waiting for the manual prior authorization process, Continuity of Care helps your pharmacists work more efficiently.

Remove barriers to prescribed therapies for better patient outcomes

For qualified prescriptions, Continuity of Care converts a rejected claim to a paid claim while automatically submitting a prior authorization request to the prescriber in real time. Your pharmacists will be able to dispense the prescription drug while the prescriber and third party are reviewing the prior authorization. As a result, your patients have access to their prescribed therapy right away.

Continuity of Care can help you:

  • Improve pharmacist productivity.
  • Provide an immediate, “no touch” method to initiate the prior authorization review process.
  • Improve patient satisfaction and medication adherence for healthier outcomes.