At McKesson, we take our role in helping to protect the safety and integrity of the pharmaceutical supply chain extremely seriously.

Each day, our distribution team delivers life-saving medicines to pharmacies, hospitals and clinics that serve millions of Americans. We take to heart that each and every item delivered – every pill bottle, every vial, every ointment – reaches a patient in need. We know that it’s not just a package, it’s a patient.

Over the past decade, as the opioid epidemic evolved rapidly, we enhanced our teams, processes and technologies dedicated to preventing diversion. We are committed to maintaining – and continuously enhancing – strong programs designed to detect and prevent opioid diversion within the pharmaceutical supply chain, while also protecting the availability of appropriate treatments for patients with serious illnesses and injuries. This is especially important during the current COVID-19 pandemic when some of these critical medications may be needed for treatments.

This complicated, multi-faceted public health crisis must be addressed through a comprehensive and collaborative approach. Each participant in the pharmaceutical supply chain can play an important role, including:

  • The Drug Enforcement Administration (DEA), which has regulatory oversight for all DEA-registrants (doctors, pharmacists, distributors) sets yearly quotas for the volume of opioids that can be manufactured, and has exclusive access to the full ARCOS information that keeps track of all shipments of certain controlled substances.
  • Drug manufacturers that design, develop and promote the medication
  • Healthcare providers who prescribe the medication
  • Pharmacists who dispense the medication
  • Private and public health insurance groups that determine what they will pay for
  • State medical and pharmacy boards that oversee the doctors and pharmacies in their jurisdiction
  • Distributors that deliver medications ordered by pharmacists to fill prescriptions written by doctors
  • State and local law enforcement responsible for enforcing laws relating to controlled substances

McKesson has advanced a series of company initiatives focused on helping to address the opioid epidemic, formed a foundation dedicated to combating the crisis, continues to offer thoughtful public policy recommendations – including the Prescription Safety-Alert System (RxSAS) technology proposal – and to support innovative programs and partnerships that we believe can have a meaningful impact on this constellation of challenging issues. We are committed to engaging with all who share our dedication to acting with urgency to address this epidemic and working together to end this national crisis. We encourage you to click through to the tabs above to learn more about our response to the opioid crisis.

  • Opioid Resources

    McKesson’s Opioid Initiatives, New Foundation

    Learn more about how McKesson’s new company initiatives will help fight the opioid epidemic, including the formation of a foundation dedicated to combating the crisis.

    Learn more

    Pharmaceutical Supply Chain

    McKesson works closely with pharmacies and manufacturers to ensure pharmacies have the medications their patients need. See how medications move through the supply chain.

    Learn more

    Controlled Substance Monitoring Program

    Our CSMP uses sophisticated algorithms designed to monitor for suspicious orders, and block the shipment of controlled substances.

    Learn more

    Opioid Policy Recommendations

    McKesson has offered policy recommendations that can improve prescribing and dispensing practices, limit the supply of opioids and facilitate better information sharing.

    Learn more

    Partnering Against Opioid Abuse

    The opioid epidemic won’t be solved by any one participant or idea. McKesson is partnering with others to deploy the best thinking across the country and advance meaningful solutions.

    Learn more

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