Privacy Notice

Effective Date: December 1, 2021

At McKesson Corporation (“McKesson”, “we”, or “us”), we value the trust that our customers, patients, business partners, and employees place in us to appropriately use and protect information shared with us. By using this website, you accept the privacy practices contained in this Privacy Notice. We encourage you to read this Privacy Notice in full to understand our privacy practices before using this website or submitting any personal information.

Scope

The McKesson Privacy Notice explains how we handle personal information you provide to McKesson through www.mckesson.com, along with when you may interact with us offline in the ordinary course of business (e.g. communications by phone, e-mail, in person as part of a business relationship; or when we interact with companies or organizations that work for you). This privacy notice also describes your choices about how personal information will be used.

The McKesson Privacy Notice applies only to www.McKesson.com and McKesson’s offline practices. McKesson affiliates and subsidiaries may have their own subdomains and websites that may not be subject to this Privacy Notice. McKesson business partners, ad networks, and other third parties have their own websites and privacy practices. We encourage you to read the privacy notices of all websites you visit to understand their privacy practices and your options.

Personal Information We Collect

When you visit our website, we collect the following personal information about you:

  • Contact information, such as your name, home or other physical address, email, telephone number, fax number, organization name, and/or job title when you submit a contact form.
  • Unique identifiers and preference information such as your username, password, marketing preferences, internet protocol (IP) address, browser type, operating system, computer or mobile device, your navigation and clickstream behavior from actions that you take on our website.

Tracking Technologies We Use

We use various technologies to collect personal information about visitors to our website. These technologies include the following:

Web logging

  • As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data.

Cookies and other tracking technologies

  • We and our subsidiaries, business partners, marketing partners, affiliates, or other vendors use technologies such as: cookies, beacons, tags and scripts. These technologies are used in analyzing trends, remembering users’ settings, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by companies such as Google Analytics on an individual as well as aggregated basis. To learn more about Google Analytics’ privacy practices and opt-out, click here. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. For more information on how we use cookies and other tracking technologies on our website, see our Cookie Notice.
  • We also use local storage such as HTML5 to store content information and preferences. Our third party partners who provide certain features or display advertising on our site may do the same. Your browser may offer their own management tools for removing local storage.

Advertising

  • We partner with third parties, including Google, to manage our advertising on other external websites. Our third-party partners may use cookies and other technologies to gather information about your activities on this website and other websites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by visiting these independent associations’ websites to opt out of all cookies served by their members..
     
    Network Advertising Initiative (NAI)www.networkadvertising.org/choices/
    Digital Advertising Alliance (DAA)www.aboutads.info/choices/
    European Interactive Digital Advertising Alliance (EDAA)www.youronlinechoices.com
    Digital Advertising Alliance of Canada (DAAC)http://youradchoices.ca
  • Please note this does not opt you out of being served ads. You will continue to receive generic ads. To opt out of Google’s use of cookies to serve you ads based on your visit to this website, click here.

How We Respond to “Do Not Track” Signals

Some web browsers have a “Do Not Track” feature. This feature allows you to tell websites you visit that you do not want to have your online activity tracked over time and across websites. These features are not yet uniform across browsers. Our website does not respond to web browser “Do No Track” signals.

How We Use the Personal Information Collected

We may use the information collected for the following purposes:

  • Improve the content on our website
  • Provide personalized website content based on your preferences
  • Communicate with you and respond to your inquiries, requests and applications and/or send important notices
  • Market products and services
  • Conduct surveys and research
  • If you participate in surveys, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. We may use a third-party service provider to conduct these surveys or contests. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
  • Further develop our products and services to improve our business
  • Combine information about you from affiliates, subsidiaries, business partners, ad networks, other third parties, and from others to enrich your experience with our products and services.
    For website visitors based in the European Economic Area, we rely on several legal bases to process your information. These include: 1)processing necessary for performance of a contract, which is relied upon to respond to your online queries and to provide you with service(s) you may request, and 2) processing necessary for the legitimate business interest of McKesson, which is relied upon to support website functionality and to understand website usage or similar analytics. You may have the right to access, rectify, erase, restrict or object to the processing of your personal information based on applicable data protection law. To exercise any of your rights, please send an email to privacy@McKesson.com. We will respond to your request within the time allotted by law.

How We Share Personal Information Collected

We will share personal information about visitors to our website with third parties only in the ways that are described in this Privacy Notice. McKesson does not sell such personal information to third parties.

  • We may provide your personal information to third parties that provide services to help us with our business activities such as marketing communications and web analytics. These companies are authorized to use personal information about you only as necessary to provide these services to us.
  • Some of our pages may provide access to content to/from our partners through framing techniques. If you provide personal information in those frames you are providing it to our partners and not directly to McKesson.
  • Our website offers a publicly accessible blog. Any personal information you provide in these areas may be read, collected and used by others who access them. To request removal of personal information from our blog or community forum, contact us at privacy@McKesson.com.

We may also disclose personal information about visitors to our website:

  • As required by law, such as to comply with a subpoena or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights or property, protect your health and safety or the health and safety of others, investigate fraud or respond to a government request
  • If McKesson is involved in a merger, acquisition or sale of all or a portion of its assets
  • To any other third party with your prior consent to do so

Your Choice

Where appropriate or legally required, we will describe how personal information about you that we collect on our website will be used and will provide choices about whether or not to allow us to engage in that use. To exercise your choice, you can contact us to correct, update, amend or request deletion of your personal information through your account representative or through the Privacy Office at privacy@McKesson.com or the address listed below.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or contacting us using the contact information listed below in this Privacy Notice.

Access, Correction and Removal of Personal Information

Some McKesson products and services allow you to directly access, correct, update or delete your personal information through your account settings. If this option is not available, contact your account representative or our Privacy Office at privacy@McKesson.com or the address listed below to request your personal information to be accessed, corrected, updated or deleted. We will respond to your request within one month of receipt. We will retain your personal information for as long as your account is active or as reasonably useful for commercial purposes. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

For website visitors who live in the European Economic Area, you have additional rights regarding the processing of your personal information as stated above. If you wish to exercise any rights afforded to you and cannot do so through your account, please send a request to privacy@McKesson.com. If you wish to exercise your right to erasure only as it relates to the use of cookies, you can do this by clearing your cookies in your browser settings. If you believe we are processing your personal information in a way that is not in accordance with applicable law, you can lodge a complaint with the relevant data protection authority in your country: https://edpb.europa.eu/about-edpb/about-edpb/members_en.

Health Insurance Portability and Accountability Act (“HIPAA”)

As a key provider of services and technology to the health care industry, McKesson has implemented programs to address the privacy and security HIPAA requirements. Under HIPAA, each covered entity (health care provider, health plan or health care clearinghouse) is required to provide or make available to you a Notice of Privacy Practices (NoPP), depending on your interaction with the covered entity. To the extent a McKesson affiliate and subsidiary is a covered entity, a NoPP will be provided to you or made available to you. The NoPP is not related to the practices described in this Privacy Notice.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect information from children under the age of 13.

How We Protect Your Information

We use reasonable and appropriate physical, technical and administrative industry safeguards to protect information from unauthorized access, use, loss, misuse or unauthorized alteration. We will make reasonable efforts to protect personal information stored on the website's servers from unauthorized access using commercially available computer security products (for example, firewalls), as well as carefully developed security procedures and practices. Notwithstanding our security safeguards, it is impossible to guarantee 100% security in all circumstances. If you would like to report a vulnerability or have a security concern regarding McKesson systems, please reference our Coordinated Vulnerability Disclosure Program page.

Seals, Buttons and Content from Other Companies

Our website may include seals, buttons and content links to other companies (for example, Facebook, LinkedIn, Twitter, YouTube, and Instagram). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. When you use a link to go from www.McKesson.com to another website, our Privacy Notice is no longer in effect. We encourage you to read the privacy notice of each website you visit.

Cross Border Transfers

McKesson may, subject to applicable law, transfer your information outside the country where you are located and to where information protection standards differ. We will utilize appropriate safeguards governing the transfer and usage of your personal information. For example, transfers from Europe to the United States will be based on standard data protection clauses/standard contractual clauses in line with the templates adopted by the European Commission, or by other legal means.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Updates may describe new website features, or products or services we offer. Updates may also describe changes in how we use your personal information and changes to your controls. We will not apply changes to this Privacy Notice retroactively to personal information we have previously collected.

Since we may change this Privacy Notice, we recommend that you read the current version of this Privacy Notice from time to time. We will notify you by means of a notice on this page or by email, prior to any material changes becoming effective.

Contact Information

If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please email us at privacy@McKesson.com.

You may also write to us at:

McKesson Corporation
ATTN: Privacy Officer
Privacy Office – General Counsel Organization
2 National Data Plaza NE (3rd Floor)
Atlanta, GA, 30329
USA

If you have an unresolved privacy or information use concern that we have not addressed satisfactorily, please contact our U.S. based third party dispute resolution provider (free of charge).

For state specific privacy rights for California residents, please see the CCPA Privacy Notice for California Residents. For Nevada residents, please see: Do not sell my data.

top