Black Book Research Recognizes iKnowMed as the Number One Ranked Oncology Electronic Health Record for Sixth Consecutive Year

February 28, 2017

Number one rankings in key performance areas reinforces McKesson Specialty Health’s leading position in the oncology and hematology market

The Woodlands, Texas (Feb. 28, 2017)—For the sixth year in a row, iKnowMed℠ electronic health record (EHR) has been named the top-ranked EHR platform for oncologists and hematologists by Black Book™ Research, an unbiased industry-leading source for polling, surveys and market research. iKnowMed was recognized for its superior focus on meeting the unique needs of community-based oncology practices.

Implemented in nearly 650 sites of care nationwide and used by 1,700 providers, iKnowMed was the top-ranked oncology EHR across all practice sizes and delivery sites. The EHR platform received number one rankings in nine key performance areas – the most in this year’s report – including support and customer care, client relationships and cultural fit, reliability, best of breed technology and process improvement, and strategic alignment with client goals.

“Being the top-ranked oncology and hematology EHR for the sixth consecutive year is particularly rewarding because this recognition is based on independent customer satisfaction surveys and reflects iKnowMed’s ability to consistently meet and exceed the needs of oncology practices in an ever-changing healthcare environment,” said Dan Lodder, vice president and general manager of Technology Solutions for McKesson Specialty Health. “iKnowMed is a powerful EHR designed to help oncology practices operate more efficiently, boost financial performance and enhance the quality of patient care, all critical components for successfully transitioning to value-based care programs such as the Oncology Care Model (OCM) and the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA).”

iKnowMed Generation 2, developed in collaboration with oncologists in The US Oncology Network and supported by McKesson Specialty Health, was the first next generation EHR for oncology and hematology available. This innovative EHR platform seamlessly integrates with McKesson Specialty Health’s leading technology solutions to meet the unique needs of oncology practices and enhance value-based care delivery while strengthening core practice operations.

“Black Book Research conducts a rigorous process to review technology and rank them accordingly,” said Doug Brown, managing partner, Black Book Research. “We are responsible for providing a trusted resource for physicians and administrators so they can make informed decisions about which product best meets their needs. We congratulate iKnowMed for its continued high ranking as the top EHR for Oncology and Hematology practices. It is an honor to be identified as a vendor that repeatedly puts customers first.”

Integrated iKnowMed modules include Clear Value Plus℠ – clinical quality and regimen support; My Care Plus℠ – an oncology-focused patient portal engaging more than 371,000 enrolled patients; Lynx Mobile® inventory and purchasing management; TotalView℠ Generation 2 (PDF, 225 KB) revenue cycle reporting, and Practice Insights℠ analytics. Together, these best-in-class solutions help practices safely deliver high-quality patient care, advancing a practice’s ability to provide an integrated care experience for both patients and their comprehensive team of caregivers while optimizing revenue.

“We are excited that iKnowMed was not only recognized with the highest overall ranking but also the highest ratings in many key performance areas that are important to our customers. This reinforces our commitment to provide oncology practices award-winning, next-generation EHR solutions along with industry-leading support and service from our extremely talented and dedicated team,” said Calvin Chock, vice president of Product Management and Engineering for McKesson Specialty Health. “This ensures practices can confidently invest in one of the most innovative and robust technology platforms in oncology which drives efficiency and high-quality care.”

About McKesson Specialty Health

McKesson Specialty Health (“MSH”), a division of McKesson Corporation, works together with stakeholders across the healthcare delivery system to preserve and strengthen specialty care, passionately driven by the benefits it provides patients and the system as a whole. Through innovative provider, practice management, manufacturer and payer solutions, MSH focuses on improving the financial, operational and business health of our customers and partners so they may provide the best care to patients. At McKesson Specialty Health, we believe that we are all in this together. For more information, visit

About The US Oncology Network

Every day, The US Oncology Network (“The Network”) helps more than 1,400 independent physicians deliver value-based, integrated care for patients—close to home. Through The Network, these independent doctors come together to form a community of shared expertise and resources dedicated to advancing local cancer care and to delivering better patient outcomes. The Network provides doctors with access to coordinated resources, best business practices, and the experience, infrastructure and support of McKesson Specialty Health. This collaboration allows the doctors in The Network to focus on the health of their patients, while McKesson focuses on the health of their practices. Together, The Network and its affiliated physicians are committed to the success of independent practices, everywhere. For more information, visit

About Black Book™

Black Book Market Research LLC, provides healthcare IT users, media, investors, analysts, quality minded vendors, and prospective software system buyers, pharmaceutical manufacturers, and other interested sectors of the clinical technology industry with comprehensive comparison data of the industry's top respected and competitively performing technology vendors. The largest user opinion poll of its kind in healthcare IT, Black Book™ collects over 540,000 viewpoints on information technology and outsourced services vendor performance annually.

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